Vectus Passenger

Passenger App

Always know where your bus is.

The Passenger App gives every rider live tracking, automatic boarding detection, and trip notifications — so waiting for a bus stops being a guessing game.

Request a Demo See the Driver App

Illustration of a Vectus bus arriving at a bus stop

Secure Login & Registration

Access is tied to the organisation a passenger belongs to, not an open sign-up.

Login with staff or organisation-issued credentials
Forgot-password recovery built in
First-time registration flow for newly onboarded passengers

Passenger App login screen

Hands-Free Boarding via Bluetooth

Boarding is detected automatically as a passenger gets on and off — no ticket, no tap, no queue.

Bluetooth (BLE) scanning confirms boarding without any action from the passenger
Clear status states: waiting, boarded, and alighted
Stop / resume detection if a bus pauses mid-route
Full event history for every boarding and exit

Bluetooth boarding status screen in the Passenger App

Live Map & Real-Time Tracking

The dashboard shows the assigned trip at a glance, and the live map shows exactly where the bus is right now.

Live bus marker moving in real time on the map
Route polyline with every stop pinned along the way
Estimated time of arrival for the next stop
Mini map and bus stop stepper on the trip dashboard

Trip History

A full, searchable log of every journey a passenger has taken.

List of past trips with date and route
Trip detail view with boarding and exit times
Useful for attendance records without contacting the office

Passenger App dashboard with quick access to trip history

Notifications & Alerts

Passengers hear about a delay or a change before it becomes a problem.

Arrival, delay, and trip-update alerts
Unread badge so nothing gets missed
Notification preferences a passenger controls themselves

Notifications screen in the Passenger App

Complaints & Support

An issue on a trip can be reported in the moment, with proof attached, instead of being forgotten by the time someone reaches the office.

Select a category, describe the issue, attach a photo
Tracking reference to follow up on a submitted complaint
Help & Support screen with FAQs and contact channels
Profile screen with assigned route, account settings, and sign-out

See the Passenger App on your own fleet

We'll show you what riders see, end to end, on a real route.